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Offer valid until September 30th, 2022

Plans comparison

Basic

Premium

Business

Collaboration

Private Spaces
Up to 5
Unlimited
Participants
Total of participants you can invite to Welcome Spaces
Unlimited
Unlimited
Participants per Space
Total of participants you can invite in a Space
Unlimited
Unlimited
File Exchange
Instantly request or share heavy files with guests

Communication

Basic

Premium

Business

Video Call
Video Call Max Duration
Unlimited
Unlimited
Video Call Recording
Record, save and share your meeting recordings with participants
-
Space Chat
One direct live chat per Space
Private Chat
One on one private chat available

Productivity

Basic

Premium

Business

Meeting Companion
Prepare your meetings ahead of time by pre-selecting content, shareable in a meeting summary at the end.
Bundle
Share your content faster with templates
Standardized Templates
Create and share with your team standardized templates
-
Document Library
Keep all your files securely stored
Centralized Document Library
Give your team members access to the right files through a content management dashboard
-
Real-time Notification
Get notified of everything happening in all your Spaces

Security

Basic

Premium

Business

Single Sign-On (SSO)
Log in using another system's credentials
SAML-Based Single Sign-On (SSO)
Allow employees to log in using the company's SSO credentials
-
SOC 2 Type II
Two-Factor Authentication
-

Administration

Basic

Premium

Business

Branded Interface
Customize the user interface with your company's branding
-
Team Management
-
Storage Capacity
Total storage space per user (Document Library, files shared in Spaces and Meeting Summaries)
5 GB
20 GB

Integrations

Basic

Premium

Business

CRM Integration
-
Custom Integrations
Integrate Welcome Spaces to your current business ecosystem : APIs, CMS, ERPs and more
-

Frequently Asked Questions

Why use Welcome Spaces?

We’re glad you asked! Welcome Spaces is a new and innovative way for you to collaborate with clients. You can create private Spaces for each of your relationships and keep communication and exchanges organized in a simple feed.

Welcome provides you with all the tools you need to save time and adapt to clients’ changing expectations, specifically the need for simplicity and security.

What is the difference between a Space owner, collaborator and guest?

The Space owner is the person creating the Space. They have managing rights over the guests, can schedule video calls and perform any actions in the Space.

A Collaborator has all the same rights as the Space owner, but they cannot delete or archive the Space.

A Guest can perform most of the actions in the Space. They cannot, however, schedule a video call, share a meeting summary or have managing rights over other guests. They cannot delete or archive a Space but they can leave it whenever they want.

How many guests can I add to a Space?

As many guests as you'd like!

Do I need to download an application?

You do not need to download any application to enjoy Welcome; it is a web-based platform accessible on any browser and device, making it a truly convenient way to connect with customers!

How many people can use one Welcome Spaces license?

Each licensed user requires their own license. For security reasons, people should not share an account. If you do not wish to pay however, Welcome Spaces offers free licenses, which come with limitations.

How can I use Welcome Spaces for my organization?

Welcome Spaces offers great customization for enterprise level accounts. We work closely with our business clients to integrate as seamlessly into their ecosystem as possible. This can include- and is not limited to-  APIs, CRMs, ERPs, CMS and diverse data sources.

To find out more, contact our team!

How do Spaces work?

Spaces are so easy to use! Start by creating and naming your Space, then simply invite guests.

Each Space has a permanent activity feed, which provides you and all Space participants with a view of the relationship over time. All events will appear here: video calls, shared or requested documents, meeting summaries and added notes and webpages.

Over time, Spaces become an archive of your relationship.

Is Welcome Spaces secure?

Yes. You can securely exchange in Welcome Spaces.

Welcome was designed with privacy in mind. Each Space and video call is encrypted, and offer many ways to ensure all shared information- conversations and files- are safe and secured.

We deliver enterprise-grade security at every level, adhering to multiple compliance certifications, including SOC2 Type II.

Learn more about our security practices.

Is Welcome Spaces free? Do I need to pay for my guests?

Welcome offers a free version with certain limitations compared to our full version. However, there is no limit as to how long you can enjoy it!

And no – you do not pay for each guests!

Do I need to add a credit card to start with Welcome Spaces?

Never! Starting to use Welcome does not require any commitment on your end.

How does the subscription work? Can I cancel my subscription?

Subscribe to Basic for free, no credit card needed and cancellable at anytime. Or subscribe to Premium with a monthly or yearly license and cancel at anytime.

By cancelling your subscription, only your 5 most recent Spaces will remain active as part of the Free plan. Older Spaces will be archived automatically, allowing you and your clients to still see the content of the Space, but without the ability to continue collaborating in it.

Where can I find Welcome Spaces' terms of use?

Welcome Spaces’ Terms of Use can be found here.